Agency97 Limited

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.


In this policy, “We”, “Us”, "Our” refers to Agency97 Ltd, a company registered in England and Wales with Company Number 07642544 whose principal place of business is at ShiftWorks, 14 Upper St, Chester, CH1 4EE.

This privacy notice aims to give you information on the collection and processing of your personal data that you may provide when you use our website or subsequently interact with us by wishing to purchase services from us, contact us over the phone, by email or via live chat or sign up to any of our mailing lists or take part in any online competition we may hold.

It is important that you read this privacy notice (and any other related privacy notices that we may provide on specific occasions) when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.


Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you for our legitimate interests; 

  • Enquiry information – which may include your name, title, job title, company name, company address, email address and contact telephone numbers. You will provide this information to us through various means, for example when you fill out a form on the website or call us directly about any of our services.
  • Marketing and notification information – which may include your preferences in receiving marketing from us and your communication preferences. You will have provided this information if you have purposely filled in a form on the website or told us that you wish to be contacted about new or existing services that we have to offer.
  • Usage information – which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our 3rd party analytics tracking system which automatically collects this data. We may also collect some of this data as part of server logs and other similar technologies. This data is used to improve our website and services. For more information on cookies, please see our Cookie Policy.


Unless we have made you directly aware, we do not collect any Special Categories of Personal Data about you which may include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.


You don’t have to give us any of your personal data but, if you don’t, you are unlikely to receive our optimal customer service experience.


It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


While we never share your personal information with non-affiliated companies, we may share your personal information we are required by law, or legal process to disclose that information – such as a court order.


We take every effort to try and protect your data by using administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction. When you enter your personal information on the forms within this website, we encrypt the transmission of that information using secure socket layer technology (SSL).


Questions, comments and requests regarding this privacy notice are always welcomed. You can contact us by emailing us at If you’d prefer, you can also write to us at Agency97 Limited, ShiftWorks, 14 Upper St, Chester, CH1 4EE.


You have lots of legal rights relating to your personal data including requesting access, correction, erasure, objection or restriction to processing, requesting transfer or withdrawing consent.

If you do decide to exercise your rights, we will need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if we deem your request to be complex or you have made a successive number of requests. In this case, we will notify you and keep you updated.


We may change this privacy notice from time to time, to reflect how we are processing your data.

If we make significant changes, we will make this clear on our website or by such other means of contact such as email, so that you are able to review the changes before continuing to use the Agency97 Limited website and our services.

This privacy notice was last updated on 23rd May 2018.


Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.